Friday, March 29, 2024
In BriefTrump's £140m Turnberry revamp gets a string of poor reviews

Trump’s £140m Turnberry revamp gets a string of poor reviews

 

DONALD TRUMP’S luxury flagship golf resort has been hit with a series of scornful reviews ahead of its grand opening tomorrow.

Trump Turnberry – in South Ayrshire – has been lavished with a £140m investment by the presidential candidate in a bid to turn it into a luxury destination for golf fans.

Trump himself is set to visit for a press conference and the grand re-opening ceremony of the refurbished resort where rooms cost in the region of £300 a night.

Trump has been a regular visitor to Scotland

But over a quarter of people who have left reviews of the resort so far have rated their stay as either “poor” or “terrible”.

Although the resort is not officially open yet, the reviews are thought to have been left since its non-official “soft” re-opening on June 1.

One British tourist rated his stay last week with one star out of five – saying he was a not allowed to check in until 11pm and was served a “terrible meal”.

He also claimed that his room was without curtains or blinds.

He added: “The setting of the hotel and the sunsets are all just so special that if the management get this hotel right, they get the right chef and management then this will be one of the best in the world.

“So please sort it out. Sorry is just not good enough I am sorry to say.”

Meanwhile a visitor from New York – who also stayed last week – rated his stay “poor”.

He admitted that the redesigned golf course was “one of the best in the world” – but said he had to wait 75 minutes for a meal in an “empty restaurant”.

He also said the spa was “very mediocre” and called the housekeeping service “awful”.

Another tourist from Wisconsin stayed at the hotel on the first night after it opened on June 1.
He rated it as “poor” – adding that he “would never stay here again or recommend it to anyone else”.

He went on: “Trump and his organisation who run the resort need major league training like you get at Pebble Beach or Pinehurst.”

In spite of the remarkable number of low-scoring reviews, a number of guests awarded the destination five star reviews since it was re-opened.

There has been no response to the reviews online – good or bad – from the hotel’s management.

A spokesman for the resort said: “Trump Turnberry is one of the world’s most opulent luxury retreats and we pride ourselves on the quality of our service.

“We expect every guest to thoroughly enjoy their experience with us. When issues to arise, as can happen at any hotel, we taken even the smallest concern extremely seriously.”

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