AN outraged mum has complained to Amazon after one of the presents she ordered for her children arrived – with a penis drawn on the packaging.
Pam Kester’s delivery to her Portsmouth home featured a hand-drawn phallus in red ink.
When she complained to Amazon by email the firm responded with a bland: “Thank you for your feedback. Your comments have been passed on.”
Pam escalated the matter by taking to the company’s public Facebook page and posting a picture of the offending package.
She wrote: “Good morning Amazon, I’m sorry to send this, however, I sent the following email across to customer service yesterday and was met with the response ‘thank you for your feedback’ and ‘ your comments have been passed on’.
“I can assure you that as light hearted as my email was, it is tinged with complaint.”
The mother, from Portsmouth, Hampshire, then went on to repeat what she had outlined in her original message.
It read: “”Hi, not sure how best to report this but I got a bit of a surprise just now when I opened the box. One of the lamps I bought for my children for Christmas seems to have a phallic image drawn on it.
“I’m totally supportive of a well-drawn penis, however, having one drawn on a gift for my children was a bit of a bummer. I’m sure that my 9 year old son would see the funny side but I, personally, would rather they have written Merry Christmas or something.
“I am happy to send across photographic evidence if you wish to see the finer details of said phallus.
“I wanted to ‘draw’ this to your attention though as I am unsure how to proceed with this. The other box, fortunately, remains untouched. Thank you for your time.”
Amazon replied to the post saying: “Hey Pam, sorry about this. Can you please pass on your info and we’ll investigate.”
They have been contacted today (fri) for further comment.
Last week it was reported that Amazon were accused of ruining Christmas by sending out gifts in their original packaging.
Some children had their Christmas morning surprise ruined when the saw the presents arriving and their parents flooded the popular site with complaints.
They were also recently criticised for “killing christmas” when an advert showed a parent hiding Amazon boxes from his children, implying that Santa isn’t real.