AN AMAZON delivery driver has been caught on CCTV lobbing a parcel over a customer’s 6ft fence – before claiming it was “handed to resident”.
The shocking clip shows the driver throwing the package into the garden despite delivery instructions stated to either leave it in a safe place or with a neighbour.
The male driver was shown momentarily looking around while considering where to leave the package at the residence in Crewe, Cheshire on Monday.
He then lobs it over Tracy Barnett’s fence – despite not being able to see what kind of surface it will land on at the other side.
The driver later stated that the “the parcel was handed to resident” to Amazon.
Tracy, a business consultant, was shocked when she looked back at her CCTV footage and discovered how the parcel, luckily only a dog bowl, had reached her garden.
Speaking today (wed) Tracy, 42, said: “It makes you distrusting and doubt Amazon as a brand. He had no idea what was in my parcel and that’s how he treats items he delivers.
“He didn’t care if it got damaged. He also didn’t know what I had over my fence, it could have been a pond or my dog could have been outside.
“On this occasion I ordered a dog bowl but I own my own business and every week they deliver something. I’ve got an A3 printer coming today.
“I emailed Amazon to complaint, I got a standard letter back saying been investigated with their courier then I got a call from the courier saying the ‘lady’ had been sacked.
“He delivered to our house on Monday again, so I doubt that’s the truth.”
She added: “I literally spend £1,000’s with Amazon and it really has made me question the kind of companies they work with.”
Today (wed) Amazon revealed the delivery was made by subcontract company, NGC Logistics.
A spokesman for Amazon today (wed) added: “We have very high standards for our delivery service providers and expect every package to be handled with care.
“We’ve notified the right teams internally and will work with the customer directly on matters related to their package delivery.”