THE Salvation Army is the first national chain of charity shops to be awarded with the stamp of approval from Scotland’s re-use quality standard scheme, Revolve.
In total, 53 Salvation Army charity shops selling second hand products across Scotland have been awarded the kitemark which is reserved for second hand shops selling safe, high-quality goods.
The certification involves adhering to rigorous quality assurance processes that guarantee customers high quality products, conforming to safety standards, as well as offering good value for money, fantastic store layout and great customer service.
In addition to reassuring customers that they are buying the best quality products, the certification process also helps improve store processes and consistency as well as providing professional retail support and advice for store staff.
Iain Gulland, Chief Executive of Zero Waste Scotland said: “The addition of the Salvation Army’s 53 Scottish stores to our Revolve brand marks a new milestone in second hand shopping.
“As we aim to encourage people to buy second hand as first choice, working with such a well-loved organisation will help to increase confidence in second hand goods and the stores that supply them.
“Promotion through the Revolve brand gives customers extra reassurance when purchasing pre-loved items and with shopper habits changing to focus more on value and sustainability we urge other charity shops to get on board.”
Shirley Morris, Regional Managr for Scotland at The Salvation Army said: “We’re thrilled that 53 of our Scottish stores have been Revolve certified.
“The quality standard scheme is a fantastic way for us to show our customers that we are a trusted seller that is committed to safety, quality and excellent customer service.
“Our shops are a fixture in the local community and we see regular customers come in expecting to find the very best of the high street under one roof.”
Average sales across a sample of the longest certified stores have increased by 28% over the last five years.
Currently, there are 148 Revolve certified nationwide offering a wide range of pre-loved items from clothes and furniture to white goods and bikes.