Thursday, March 28, 2024
Partner PostsBuilding relationships between logistics providers and customers

Building relationships between logistics providers and customers

Having a strong relationship with your building and construction customers as a logistics business is paramount to ensure materials are delivered on time, safety is at the forefront of everything that is done and that projects are completed in an efficient and timely manner. In the digital age we’ve seen the world of logistics change drastically, from new software implementations, smoother processes and more. But how have these new digital platforms helped strengthen these relationships?

What responsibilities does your logistics business have?

Being responsible for the logistics supply chain is no easy task. With the movement of people, goods and equipment among some of the factors involved, it can be easy to see how without good management, projects can be delayed and safety can be affected.

The efficiency of a construction job and build relies heavily on the well-timed distribution of materials on large scale projects. As a logistics company it’s important to ensure the planning and programming stage of the timeline, be this moving materials and equipment, planning routes to and from different sites and organising hoists, is mapped out well in advance to ensure no delays. This can be done with the help of specialist logistics software and technology that can map out a project timeline for you.

Should the project span over sites across different countries, it’s imperative you enlist the aid of expert international delivery services to ensure a smooth and easy transition from location to location.

Photo by Austin Distel on Unsplash

How important is good communication?

A good communication system can make or break a construction or build project. Businesses should create a simple and effective system by using notice boards and monitor displays that show key information, timelines and progress throughout. New technologies could allow for a more innovative approach to communication on site, and between your logistics company and the client too. Tablets are now a cost effective way of remaining in touch on site and can house specialist programmes which show where the project is at on each day.

This type of communication also works well for staying in touch with clients as it allows them to see real time progress and get live updates on where the construction or build is at any given time.

Having a good logistics plan can save you money

Having a good construction logistics plan helps your business manage all the materials and equipment on your project from start to completion. By having this in place it can significantly reduce your costs as you are able to prepare in advance for every eventuality.

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