Student claims she was served “inedible” omelette on ten hour TUI flight


A TUI passenger was left stunned when she was served allegedly “inedible” food on a ten hour flight and claims she resorted to eating crisps .

Giulia Malgrati, from Essex, was shocked when she was served the “appalling” omelette during her economy flight from Cancun, Mexico to London Gatwick this morning.

Ms Malgrati posted the pictures on social media asking the company how the breakfast omelette was “humanly edible”.

Giulia, a student who was travelling with her mother, explained how the food was “inedible” and “appalling” on her TUI UK flight from the Mexican paradise which typically costs in excess of £1,200.

She posted the pictures of her “omelette” showing a large sausage placed at the side of the metal tin.

The images also show a slightly burnt but also bright yellow food item with some cooked chopped onions.

Giulia uploaded the pictures to Twitter this morning saying: “What an awful end to my two week holiday.

“At TUI UK please explain to me how this is humanly edible? This is why I will never be flying in your economy class again, as well as poor cabin staff service.”

@kiragoddard_ wrote under Giulia’s post with: “Nahhhh stop it” followed by three throwing up emojis.

Giulia has also claimed they meal before was equally “inedible” with the bread roll and explained how she had to eat crisps she brought with her to ensure she would eat something.

However, she wasn’t impressed with lack of availability of water on her ten-hour flight as she claims they ran out of it and never bothered to serve her.

Speaking today, she said: “The food was just awful. We got another meal but that was also inedible so I didn’t eat the whole 10 hours except for a packet of crisps I had with me – luckily.

“Even the bread roll was rock hard. The woman looked at me as if I was weird when I told her to take it back.

“They had hardly any drink selection. The only juice available at breakfast was orange juice, which is not what you want on an empty stomach at 6:30am.

“And I asked for water but they had run out so they said they’d bring me some but never did so at that point I gave up.

“The staff were miserable, I don’t think I saw anyone smile. They were not attentive to the point of rudeness.

“My mums headrest was also broken, so she couldn’t lean her head on one of the sides [of the headrest] to try and get some sleep.

“Not what you want really to end your holiday on.”

This is not the first complaint to TUI about food on their planes.

Earlier this year, a holidaymaker known as Nile was shocked when he was served a bacon roll with hardly any bacon which appeared nothing like the brochure.

The customer, from Worksop, Nottinghamshire was looking forward to a proper meal on his flight home from Alicante in April.

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