Student raging after being offered £10 compensation by I Saw It First for “finding sock with used plaster” in her parcel

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A HIGH-risk shopper has revealed her horror after apparently discovering a “sock with a used plaster” inside her parcel.

Regan Boniface, who suffers from asthma, says she was left disgusted when she opened her £40 clothing package from I Saw It First and discovered the “lockdown freebie” inside.

The 18-year-old’s condition means she is particularly vulnerable at the moment and says the grim discovery on 5 June left her “worried” for her health.

The photo shows a clearly worn black sock covered in flecks of dirt.

The worn sock apparently tumbled out with a lounge set

Near the toe is half of a “used” plaster, stuck on presumably from the item’s previous owner.

The company refused to refund Regan, offering a £10 gift card which the University of Essex student says is not enough.

A furious Regan took to social media to warn other shoppers.

She posted a photo of the offending sock captioned: “Avoid I Saw it First at all costs.

“Whilst opening my package an old black sock with a used plaster falls out the leg of my lounge set.

“A £10 voucher has been offered to me as compensation as opposed to a full refund you must be joking.

High-risk Regan was worried about the health implications

“Avoid this company!”

Regan’s post had social media users in disbelief.

Elle Reading wrote: “Disgusting, especially with everything going on at the moment.

Mollie Betson added sarcastically: “That’s peng” with laughing emojis.

Regan joked back that the item was “clearly a lockdown freebie.”

While one user suggested she enlist the help of TV presenter Joe Lycett, who often recently exposed online retailer Boohoo.com for their unhygienic returns practices.

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Regan’s friends were equally horrified

Speaking today, Regan said: “I was shocked at the poor response from such a popular company, especially during a pandemic.

“I was disgusted that thorough checks were not made when the item was returned, and I’m also high risk so I was worried.

“The company has been nothing but rude.”

I Saw It First’s customer service team said they were “truly sorry” and launching a “full internal investigation”.

They added: “As a full and final offer, we’d like to offer you a £10 voucher on your next order with us.”

 
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