Wednesday, April 24, 2024
NewsAldi apologise to customer who found "false eyelash" sealed inside pack of...

Aldi apologise to customer who found “false eyelash” sealed inside pack of lamb

Eyelash in meat
Kerri spotted the strange object under the plastic wrapping of her meat. (Image: Kerri Tucker)

ALDI have apologised to a customer who found a “false eyelash” sealed within a packet of meat.

Kerri Tucker, 36, shared revolting photos showing the foreign object she found nestled in a cut of lamb on Sunday.

The civil servant was horrified and said she “instantly” recognised the item as a “false eyelash with another natural eyelash attached”.

Images show the jet black “eyelash” squished up against the meat and visible through the £3.49 lamb’s packaging.

Eyelash in Aldi meat
The black, wispy object was removed by Kerri with a knife (Image: Kerri Tucket

Another picture shows the object close up, revealing its long, wispy strands.

A horrified Kerri took to social media to share her discovery, posting the photos with the caption: “Went to open lamb purchased at your Fulwood store and it had a fake eyelash inside the packaging,” along with a vomiting emoji.

She added that she suspected that the “false eyelash” had fallen out during packaging at the factory.

The images prompted one social media to brand the discovery, “absolutely rank”.

Speaking today, Kerri said: “I was concerned about how it had managed to get in there.

Eyelash in Aldi meat
The images prompted disgust

“I didn’t touch it, I scraped it off the meat with a knife.

“I’ve had individual lashes myself in the past, so I knew instantly that’s what it was.

“There was also another natural eyelash which is obviously what it was attached to and has somehow come out and got on the lamb and in the packaging.

“Given that beauty treatments aren’t going ahead at the moment due to covid it’s a bit odd, maybe they’ve applied them themselves or it’s been applied by a member of their household.”

Kerri Tucker
Kerri said she was “concerned” by the discovery

Aldi later apologised to Kerri, offering her a £10 voucher and telling her they would log the issue with their supplier.

An Aldi spokeswoman said: “Our supplier has robust processes in place to prevent foreign objects from entering production.

“We have apologised to Ms Tucker that this product didn’t meet our usual high standards and have provided her with a full refund.”

Kerri added: “Aldi have offered a refund, but I have been told to go back to the store with receipt and packaging.

“I’m not bothered about the voucher, I’m just happy to receive a refund and that they are going to review it internally.”

Related Stories