A SCOTTISH technology firm has revealed its substantial growth as the hospitality sector bounces back from the pandemic.
Over the last 18 months, the Edinburgh-based firm increased its client portfolio by more than 290% and has also seen product usage rocket by 300% in the last 12 months.
This comes as both businesses and customers have adjusted to using more hospitality-based tech during and post-lockdown.
The Edinburgh-based firm offers a suite of point-of-sale solutions to a range of takeaways, restaurants and other hospitality businesses across the world.
The technology developed by the business can automate a bar or restaurant’s operations, streamline processes and enhance efficiency for both staff and customers.
Managers can receive in-depth reports and analysis of everything from tracking stock and food waste to reservations and capacity.
Online ordering platforms and mobile apps can be built and launched by users hoping to take advantage of the growing online ordering and home delivery markets.
Whilst ePOS Hybrid already has a portfolio of clients throughout the UK and Ireland, it is gearing up for another round of investor funding to support its future expansion plans.
Founder and CEO of ePOS Hybrid, Bhas Kalangi, said: “The growth of ePOS Hybrid over the last 18 months can only be described as exponential – we’re already on target to dwarf this growth in 2022.
“Despite the Covid-related challenges many businesses have faced over the last 18 months, demand for our products from customers in the hospitality sector have risen by more than 290%.
“Since 2020, total platform transactions have increased by more than 7,000%, up from around £970,000 to £78 million.
“This has been fuelled by increased demand from hospitality operators for technologies which help to streamline their business and to meet head-on the changes in consumer trends and behaviour such as the massive switch to online ordering and home delivery.
“Operators have had to up their game and become much savvier in using technology to maintain their profit margins in an environment where wholesale and staffing costs are rising.
“That is driving demand for our suite of integrated point-of-sale solutions.”
Since its launch in January 2020, ePOS Hybrid’s tech has processed in excess of £78 million in transactions and more than six million people have used the firm’s products to buy a food or drink item.
ePOS Hybrid has continued to lead innovation within the industry throughout the pandemic as it continues to position itself for international growth.
Its latest service allows business owners to buy, onboard and launch any of ePOS Hybrid’s dedicated hospitality products within minutes, directly from their website.
Customers can launch a fully branded website with online ordering capabilities, or a dedicated Apple and Android listed mobile app instantly, with no previous experience or knowledge.
Bhas added: “This level of product automation has never been seen before, and we’re excited to be leading innovation within our sector.
“While we simplify the setup process for our small, independent customers around the world, our growth teams have greater available resource to better serve multi-location, enterprise clients with more complex requirements.”