Tag: Telephone service

Response service helps care provider reduce emergency calls by 96%

Roderick Holly - September 14, 2021

A PIONEERING housing and care provider has recorded a 96% drop in GP and emergency calls and a 98% customer satisfaction rating after introducing...

Scottish charity open up phone service to the public to tackle loneliness

Shannon Milmine - July 20, 2021

A SCHEME aimed at tackling loneliness in older Scots is being expanded to cater for those who have been more isolated during the pandemic. Scottish...