Amazon send a vacuum cleaner in a box so big the customer’s mum can stand inside


AN Amazon customer has posted a hilarious picture of her mum standing up inside the box used to send a vaccum cleaner.

Lorna Taylor was amazed to find the machine inside a box the size of a double wardrobe.

The 46-year-old from Durham decided to make a point by getting her 5ft 2in mum, Heather Birleson, to climb inside and pose for a picture.

Lorna, a professional photographer, then posted the snap to Amazon, writing: “How ridiculous. The box that my new little hoover arrived in was so big even my Mam could fit in it.”

She continued: “What an absolute waste of cardboard and paper. This hoover was in three boxes, where as a breakable ornament I ordered from yourselves recently was sent out with no packaging at all.


Lorna bought the Shark Cordless Stick Vacuum cleaner for £200 during the recent Prime sale.

Lorna’s mum inside the box

Ms Taylor, paid £199.99 for the vacuum cleaner because it was on sale as part of the Prime sales. Ironically, she picked that model because it folds into a small space.

She said today: “I had the package delivered to my Mam’s house while I was at work.

“She said the delivery driver wasn’t too happy as the box nearly filled in his small van. I couldn’t believe the size when I arrived. My mam is 5ft 2 and she could fit in the box happily.

She added: “I took a picture of my Mam to show how ridiculously big the box was in comparison to a small vacuum.

“We were both just gobsmacked that the packer of this parcel at Amazon hadn’t used a bit of common sense and used a smaller box.

“It was ironic really as a month earlier I had an issue with Amazon sending a Disney Traditions breakable collectable ornament without any packaging at all. It was just in its original box.

Amazon have been criticised in the past for its ‘excessive’ packaging.

The company sent out two tiny earplugs in a 2ft-long cardboard box to an online shopper resulting in an apology from them over their ‘excessive’ packaging.

Musician Richard Terry was shocked when the gigantic cardboard box arrived at his house in Halifax, West Yorkshire on Tuesday.

The vacuum cleaner on sale on Amazon

The guitarist then had to dig through masses of protective paper to get to his Senner MusicPro earbuds – which are just 0.7 inches (2cm) long.

The company was also blasted by a magician after they sent a single net curtain rod in a box almost the size of his dining table.

Mark Waddington, from Skipton, North Yorkshire ordered the 70cm by 1cm rod from the firm, paying £10.49.

He was in disbelief when the item arrived in a box that he estimates would have contained up to 50 of the rods.

A spokeswoman for Amazon, said today: “We are always driving improvements in the sustainability of packaging across Amazon’s supply chain, starting with our own packaging and our own operations.

“Customer feedback informs our worldwide packaging team and allows us and our vendors to make improvements.

“We pursue multi-year waste reduction initiatives – e-commerce ready packaging and Amazon Frustration-Free Packaging – to promote easy-to-open, 100% recyclable packaging and to ship products in their own packages without additional shipping boxes.”